Existing members

Existing Legal Benefit Support

Call the AAPP main service number at (813) 264-7110 and request Legal Services. The documents delivered when you enrolled and the applicable provider terms control eligibility, consultations, limits, exclusions, jurisdictions, fees, conflicts, complaints, and cancellation.

Before calling

Have the member's name, contact information, membership or confirmation number, state of residence, and a brief non-confidential description of the legal issue available. Do not submit sensitive evidence or detailed confidential information to AAPP through a general website form.

Provider review

A participating attorney or legal-service provider independently determines conflicts, professional responsibility requirements, jurisdiction, whether the matter is eligible, and whether representation can be offered. AAPP does not direct an attorney's legal judgment and does not guarantee that an attorney will accept a matter or achieve a particular outcome.

Request the terms that apply to your enrollment

Benefits and exclusions can differ by enrollment date and provider arrangement. Contact General Member Support to request the legal-benefit terms associated with your enrollment.

Emergencies and deadlines

This is not an emergency legal service. For an immediate safety emergency, call 911. Court dates, filing deadlines, response deadlines, statutes of limitation, and other legal deadlines continue to apply while a request is being reviewed. Seek independent legal help promptly when a deadline may apply.