Choose the eligibility model
Discuss whether the benefit would be associated with a particular member group, account tier, or optional package. Define whether activation is automatic or requires a member action, and when the benefit ends if eligibility changes.
The proposal should identify eligible vehicles and household members separately from account ownership. Joint account holders and household drivers should not be assumed eligible without the written program rules.
Explain the benefit in everyday language
Member materials should make the roadside contact, service limits, exclusions, and any charges easy to find. Present roadside assistance as the service arrangement it is; do not imply a government guarantee, deposit protection, or insurance benefit unless the actual product supports that description.
Plan the information handoff
Confirm the minimum member information needed, who receives it, how changes are communicated, and which party answers service and eligibility questions. Keep an account inquiry separate from a roadside dispatch request. No specific data integration is promised by this page.
Discuss your requirements
Share the anticipated eligible membership, states served, proposed account or member group, desired branding, and internal review process. Written pricing, responsibilities, and program documents should be agreed before launch.